X1casino Privacy Policy – How your information is collected and kept secure

X1casino is fully committed to protecting user privacy. This Privacy Policy applies to x1casino's website, mobile app, and all related services in Bangladesh. By using any x1casino service, you are considered to have agreed to this policy.

This policy exists to clearly explain what information x1casino collects from you, why it's collected, and how it is kept secure. We believe you have the right to know exactly what happens with your data.

• Applies to both the website and mobile app
• For both registered and unregistered users
• Compliant with international data protection standards
• Written in plain language so everyone can understand

Directly from you

• Identity Information: Full name, date of birth, national ID number (for verification purposes)
• Contact Information: Mobile number, email address, postal address
• Financial Information: bKash/Nagad number, bank account (for payment purposes)
• Account Information: Username, password (encrypted)

Automatically collected

When you use x1casino, certain data is collected automatically — including your device type, browser, IP address, session duration, and which pages or games you visit most. This information is used to improve the platform.

X1casino uses your information only for specific, defined purposes. Your data is never used for unnecessary or unauthorized reasons. The primary purposes are:

• Account creation, management, and security
• Processing Deposits and Withdrawals
• Complete KYC (Know Your Customer) Verification
• Preventing fraud and money laundering
• Providing customer service and support
• Meeting Legal and Regulatory Obligations
• Improving platform quality and user experience

X1casino does not sell your data. However, operating our services requires sharing certain information with specific third parties in defined situations. Each case is explained clearly below:

• Payment Processor: Necessary payment details are shared with bKash, Nagad, and similar providers to process transactions
• KYC Partner: With licensed verification agencies for identity verification purposes
• Legal Authorities: Required to disclose information under court orders or regulatory authority requests
• Security Auditor: On a limited basis for platform security verification

All third-party partners operate under strict data protection agreements with x1casino and may not use your information beyond what is strictly necessary.

Cookies are small text files stored in your browser. x1casino uses cookies to maintain login sessions, remember language preferences, and analyze platform performance.

Cookie Type

• Essential Cookies: Required to keep login and payments functioning – cannot be disabled
• Performance Cookies: Identifies slow pages – can be disabled
• Preference Cookies: Saves language and theme preferences – can be disabled
• Analytics Cookies: Understand usage patterns — can be disabled

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may cause issues with login and payments.

X1casino protects your information with multiple layers of security — not just as a promise, but verified through independent third-party security audits conducted several times a year.

• All data is protected with 256-bit AES encryption
• All data transmission secured via TLS 1.3 protocol
• Regular professional penetration testing
• 24/7 Security Monitoring System
• Physical Security at Server Data Centers
• Staff data access is restricted and fully logged

X1casino does not retain any information beyond what is necessary. However, certain data must be kept for a specified period for legal and regulatory reasons.

• Active Account: All data is retained for the duration of your active account
• Closed Accounts: Financial data is retained for 5 years after account closure (required by law)
• Marketing Data: Deleted immediately upon opt-out
• Technical Logs: Up to 1 year, for security purposes

Once the designated retention period ends, data is securely and permanently deleted.

As an x1casino account holder, you have the following rights over your personal data. To exercise any of these rights, contact our support team by email.

• Right to Know: You can request a list of all personal information we hold about you
• Right to Rectification: You can request corrections to any inaccurate information
• Right to Deletion: Close your account and request data deletion (within legal limits)
• Right to Object: Right to Opt Out of Marketing Communications
• Right to Portability: You can request a copy of your data in a machine-readable format

X1casino does not knowingly collect information from anyone under the age of 18. If a minor has created an account using false information and this is brought to our attention, all data associated with that account will be deleted immediately.

If a parent or guardian discovers that their child has registered on x1casino, please contact Support immediately. We will resolve the matter promptly.

This Privacy Policy may be updated to reflect changes in technology, legal requirements, or business operations. For any significant changes, x1casino will notify you through the following methods:

• Advance notice will be sent to your registered email
• In-app push notifications
• The update date will be displayed at the top of the page
• Minor updates will only reflect a date change

Continued use of the platform after any changes will be considered your acceptance of the updated policy.